This article is prompted by this piece in the press this weekend: Is crying good for you?. It reminded me of many discussions I have had over the years as to underwriting approaches for people who had disclosed some element of stress, depression – or emotion – in their underwriting application. It is hugely encouraging.. read more →

My answer to the question I’ve been asked most often as I’ve spoken to lots of people with people with different interests in Protection. I set out the reasons why this is happening and also speculate on what will happen next – as published in Cover: Cover article read more →

In a fog of data and deadlines it can be difficult to identify the numbers that really matter – and those that really don’t. These are the things I believe all underwriters should understand and improve to be relevant to their business and to real people buying insurance. First clear your mind of distractions –.. read more →